If your policy is due for renewal, the renewal quotation letter should count as evidence of your no claim discount (NCD) for your next insurer.
If you cancel at any other point, and have been insured with us for more than a year, we’ll automatically include proof of NCD, if applicable, with your cancellation letter. If you would prefer this via email, please request this at the time of cancelling.
If you’ve been with us for less than a year we’ll send you a separate letter to confirm how long you have been claim free for (in total).
If you have already cancelled your policy and no longer have your documents, please call us on 01708 971000.
It is quick and easy to make a change to your policy with Clegg Gifford. Give us a call on 01708 971000 to discuss this further.
We will need to know details about the change (vehicle or driver details for example) before we can give you a quote to make the change.
There may be a change in premium depending upon certain underwriting criteria. In some instances, it may result in a refund!
Please make sure to notify us at renewal if you are planning to change your vehicle.
We send out renewal documentation to policy holders up to 4 weeks before the actual renewal date. (Timeframes may differ slightly depending on the insurance product!)
If you would like to discuss your renewal with a member of staff, please call 01708 971000 to discuss this further.
No, all policies have to be manually renewed.
There are multiple options available for payment:
Yes, it is preferable to notify us if you intend to lapse your policy. This enables us to issue any relevant documentation and update our records accordingly.
No claim discount (NCD) protection is an optional cover which protects your NCD from one “at fault” claim every year. It does not protect the overall price of your insurance policy.
Comprehensive Insurance covers accidental damage to your vehicle, while Third Party Fire and theft, does not.
Your proof of no claim discount is provided on the renewal invitation from your previous insurer, or by a proof of no claim discount letter. If you can’t find this please ask your previous insurer to resend it to you.