Claire Banks is the HR Manager with over 20 years’ experience in both Payroll & HR. Starting out as a weekly payroll and admin clerk and gradually progressing into HR as well as Payroll. She is confident and works closely with her team
Phil Boyle joined Clegg Gifford in May 2020 and oversees the running of Credit Control within the Finance Department. His team is responsible for collection of premiums from our panel of brokers on our wholesale division and ensuring all Retail premiums are paid within terms.
Marichu Hart is the Finance Manager, she joined Clegg Gifford as an Accounts Assistant in 2008 and been with the Company for 13 years. Responsible for managing the company’s day-to-day bookkeeping and accounting with a track record of problem solving, she consistently drives bottom-line performance, efficiency and has great ability managing and motivating teams of […]
With a wealth of experience in claims born from nearly 30 years in the industry, Mark has developed a broad knowledge on many levels and prides himself on problem solving, customer care and helping colleagues learn and progress. Mark has headed up teams dealing with third party injury through to complex fraud and now oversees […]
Lacey Victory is one of the Claims Team Leaders, working within the company for over 12 years starting as a claims enquiries call operator. Lacey has worked in all aspects of claims over the years to her current role. Lacey is a confident and sociable individual, always looking to assist and progress her team in […]
Kelly Banfield, is the Head of claims Administration, she has work in the insurance industry for over 17 years, in both handling claims and running the busy administration team. Kelly, has a keen eye for detail and is very process minded in her approach.
Ian Akehurst is the Claim Systems Manager, overseeing the design and development of the Claims Department’s IT system. With more than a decade of experience handling claims, Ian is now using this background knowledge alongside a belief in user focussed design, to help guide his team to deliver an industry leading claim management system.
David Herbert is the current Head of Quality Control (QC) for Claims and Underwriting, having been promoted from his QC claims management role in 2020. He has worked at Clegg Gifford and Tradex for almost 10 years having started off as a senior reviewer within claims.
Graham Lee is the Counter Fraud Claims Manager. An Accredited Counter Fraud Specialist with over 30 years’ experience in the industry. He has worked at both Clegg Gifford & Tradex for over 15 years and has held a variety of Managerial roles within the Claims Department during this time. Graham is passionate about fraud and […]
Bristol and Cardiff Branch manager. Been in the industry for 10 years. Started as an apprentice within the Westminster agency network, left the agency after working five and half years to go to and see what else is out there in the world of insurance. I have now gained qualifications and knowledge which I am […]