Department: Claims

Mark Cole

With a wealth of experience in claims born from nearly 30 years in the industry, Mark has developed a broad knowledge on many levels and prides himself on problem solving, customer care and helping colleagues learn and progress. Mark has headed up teams dealing with third party injury through to complex fraud and now oversees […]

Written by on 08/19/21

Lacey Victory

Lacey Victory is one of the Claims Team Leaders, working within the company for over 12 years starting as a claims enquiries call operator. Lacey has worked in all aspects of claims over the years to her current role. Lacey is a confident and sociable individual, always looking to assist and progress her team in […]

Written by on 08/19/21

Kelly Banfield

Kelly Banfield, is the Head of claims Administration, she has work in the insurance industry for over 17 years, in both handling claims and running the busy administration team. Kelly, has a keen eye for detail and is very process minded in her approach.

Written by on 08/19/21

Ian Akehurst

Ian Akehurst is the Claim Systems Manager, overseeing the design and development of the Claims Department’s IT system.  With more than a decade of experience handling claims, Ian is now using this background knowledge alongside a belief in user focussed design, to help guide his team to deliver an industry leading claim management system.

Written by on 08/19/21

David Herbert

David Herbert is the current Head of Quality Control (QC) for Claims and Underwriting, having been promoted from his QC claims management role in 2020.  He has worked at Clegg Gifford and Tradex for almost 10 years having started off as a senior reviewer within claims.

Written by on 08/19/21

Graham Lee

Graham Lee is the Counter Fraud Claims Manager. An Accredited Counter Fraud Specialist with over 30 years’ experience in the industry. He has worked at both Clegg Gifford & Tradex for over 15 years and has held a variety of Managerial roles within the Claims Department during this time. Graham is passionate about fraud and […]

Written by on 08/19/21

Lee Peryer

Lee Peryer is Head of Technical Claims and assists with the daily management of the claims department. A motivated and driven individual with over 15 years’ experience within the Insurance industry. Lee’s dedication & ambition have seen him progress from an Administration Assistant to a Technical Claims Manager within personal injury.

Written by on 06/15/21

John Banfield

Jon Banfield is the Head of Claims with over 25 years of experience within the Insurance market. He started out as a Junior Claims Handler and has made his way steadily to his current role. Jon is a confident and able individual who applies knowledge and skills to new and existing working practices whenever required.

Written by on 06/15/21

Lee Welham

Lee Welham is responsible for Claims at CG and has held this position since 2015.  He is a creative and motivated individual with over 25 years of experience within the Insurance industry; over 20 of these with Tradex and Clegg Gifford. During this time he has overseen the daily activities of the whole claims department […]

Written by on 06/15/21

Toby Clegg

Toby Clegg was appointed CEO of Clegg Gifford in October 2016. He joined CG in 2007 fresh from leaving the Royal Navy. Toby has served in a number of roles and departments throughout the Company; he started his Clegg Gifford (CG) career as a trainee broker before heading up the opening of CG’s Jersey branch […]

Written by on 08/08/19